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Insurance for the tourism business

Provided by Business Partners Ltd, South Africa's leading investor in SMEs


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While it's true that all business owners need to make sure they have adequate insurance coverage in all aspects of their business, you may not have considered the fact that there are certain types of insurances specific to the tourism industry.

Owning a tourism business can expose you to a range of risks you may not even have thought of, any one of which can ruin your business. So it's important to know what these risks are and how you can cover yourself against them.

Besides insuring the property and vehicles owned by the business, there are three main types of tourism insurance:

  1. General Public Liability Insurance: This type of insurance covers your liability against potential injury inflicted on other persons, including your guests. It includes damage to their property while in your care or on your premises as a result of your proven negligence
  2. Passenger Liability Insurance covers your liability against potential injury if you are in an accident while transporting passengers (whether on land, sea or air). The amount of cover will depend on various factors, such as the size of the vehicle, and can include road-side assistance, hire of another vehicle, etc
  3. Professional Indemnity Insurance indemnifies you against all sums you may become legally liable to pay if a customer sues you as a result of neglect, error or omission and /or breach of contract in the conduct of your business. This can include costs and expenses in the investigation, defence or settlement of any claim

There are various insurance brokers that specialise in insuring tourism businesses, so speak to someone who is an expert at dealing with your specific set of circumstances and needs.

Not covering yourself for these liabilities could spell the end for your business should something untoward happen, so don't risk it in an attempt to save money.

Source: Southern African Tourism Services Association

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